With Mac & Mia, dressing your child in items that reflect your personal style and passion has never been easier. Answer a few questions online about what you and your child like, then sit back and wait for your curated shipment, hand-selected by one of our stylists, to arrive. No more trips to the mall. We do the shopping for you.
Sign up online and create a style profile for your little one. We will connect you with a personal stylist, who will hand select 8-12 unique clothing items and accessories to be shipped in your box. You pay a $20 styling fee when you request your box.
Once you receive your box, take up to five days to make your choices. Keep only what you like and send the rest back.
If you choose to keep two or more items in your shipment, your $20 styling fee will be applied to your total order. If you keep everything your box, you’ll receive a 15% discount on your total purchase.
Shipping is free both ways. You can request your next box any time—we’re not a subscription service, so you only get a box when you want one.
We carry a wide selection of quality children’s clothing in a range of prices, and your price will vary based on what you purchase. The average price point per piece for apparel is $35 and $12 for accessories. Please talk with your stylist about your budget and they will do their best to accommodate your needs. Learn more and see price examples on our pricing page.
Every box is unique and all of the items are handpicked, based on your style profile. We put a lot of thought and care not only into the look of each piece we carry, but also how it’s made and the lives it touches along the way. We work with you to select clothing and accessories that fit your needs.
We carry more than 100 high-quality children’s brands, including Angel Dear, Andy and Evan, DL 1961, Egg Baby, Everbloom, Go Gently Baby, L’oved Baby, Mayoral, Milkbarn, Pink Chicken, Hatley, and Tailor Vintage.
You can request a box any time—whether it’s for a special occasion, back to school, or to restock everyday faves.
We currently carry sizes newborn through 10Y. The brands we work with use standard children’s sizing, but please let your stylist know if your child is bigger or smaller for his or her age.
It’s best to let your stylist know the types of items you’re looking for rather than requesting an exact piece. We think it’s more fun that way—and you get to be surprised with more items to love!
You will be charged a $20 styling fee each time you request a box for a child. When you keep two or more items in your box, your styling fee will be applied towards your merchandise total in the form of a credit on your receipt.
As soon as your returns are received and processed at our warehouse you will be charged for the items you kept and you will receive an itemized receipt via email. If we have not been notified of your return via online checkout and it has not been postmarked within 6 business days of receipt, we will conclude that you loved everything and charge your credit card for the entire box, less the styling fee and the 15% full keep discount. Any late returns received after you are charged may be returned for Mac & Mia credit. Returned items must be in new condition with tags attached.
Your styling fee can only be applied to the purchase of anything in your current box. It does not roll over to your next shipment and cannot be refunded.
To view your Mac & Mia credit, go to your account page under “Store Credit & Gift Cards”. Credit can only be applied to your merchandise total and cannot go towards the styling fee. If you have referral credit on your account, it will be applied in the same way. You can earn referral credit by visiting this link.
After you take the style quiz, you will have the option to enter your Stylist or Sign Up code in a text box below your completed profile information (name, email address, password).
We cannot accept Paypal or prepaid credit cards as a form of payment at this time. However, we accept all other major US credit and debit card issuers.
We charge sales tax to Illinois and Wisconsin residents.
If the current billing method declines when we attempt to settle your box, we’ll send you an email to notify and prompt you to update your billing information if needed. We may re-attempt to charge your card at various intervals until the amount owed is collected in full. Please note that we cannot ship you additional boxes if you have an outstanding balance on your account. Reach out to our billing team at email@example.com if you have any additional questions and we’ll be happy to assist you.
We allow a five day home try-on period to decide what you love! Returns are due back in the mail five days after your box has been delivered. Simply place the items you want to return in the prepaid return bag and take it to your preferred UPS drop-off location. If the fifth day falls on a Sunday or Holiday, please send your returns back on the following business day.
Returned items must be in new condition with tags attached.
If you need an extension, please contact your stylist or firstname.lastname@example.org.
Our inventory is constantly changing, so we can’t guarantee every item will be in stock. Contact your stylist to inquire about availability if there’s an item from your box that you can’t live without. We’ll do our best to accommodate your request.
UPS has nearly 52,000 locations nationwide where you can drop off your returns. This includes drop boxes, UPS stores, authorized shipping outlets, UPS customer centers, and UPS access points.
UPS will not pickup at your home or mailbox, but if you catch the UPS truck in your neighborhood, you can hand it off directly to the driver!
Accidents happen! UPS partners with the U.S. Postal Service to retrieve misdirected packages daily. In most cases, the situation is corrected within 24–48 hours, but may delay the package for a day or two. If you think you put your returns in the wrong dropbox, hang tight for 24-48 hours after you sent it to see if the tracking activates and let your stylist know, or email us at email@example.com.
Shipping is free both ways via UPS. A prepaid return envelope is included in your box to send back any items you do not want to keep.
Of course! We’ll send you an email with a tracking number once your order has shipped.
Most boxes will arrive within 2–5 business days. Keep an eye on your tracking number for the most up-to-date status on when your box will be delivered.
We currently ship in the United States, including Alaska and Hawaii. We do not ship to APO addresses, Puerto Rico, U.S. Virgin Islands, or other U.S. territories at this time.
Unfortunately, we do not accept P.O. box addresses. However, we encourage you to ship to an office address instead if your residential address is not an option.
We’re sorry for the trouble! Please keep in mind that email addresses are case sensitive.
If you do not receive an email after resetting your password, try checking your spam folder to see it email ended up there.
Please avoid creating duplicate accounts if you’re having login trouble, as our system will only accept one account per customer. All of your children can be managed under one account!
Log in to your account and select the drop down labeled “Profile & Children.” You will see a list of your children’s names. Once you click on a name, you will be able to edit the child’s age or style profile preferences. This page will also give you the option to add another child.